SuperNice Tax combines software with a registered tax agent practice. This page explains who does what, and gives you the information the Tax Agent Services (Code of Professional Conduct) Determination 2024 requires us to make available to all current and prospective clients.
Tax agent services offered through SuperNice Tax (including BAS preparation and lodgement, tax return preparation and lodgement, and tax advice) are provided by Super Nice Advice Pty Ltd, registered tax agent no. 26087928, a CPA practice in Brisbane and Canberra, under an engagement between you and the firm. You can verify our registration on the TPB Register.
Every SuperNice Tax client is a client of the firm: your engagement is with our registered practitioners, and the software is the tool we both use. Figures in the app (tax position, BAS estimates, draft financial statements) are drafts calculated from your records. They only become the firm's work once one of our accountants has reviewed them under your engagement. Do not rely on unreviewed draft figures to satisfy a tax obligation.
The Tax Practitioners Board maintains a public register of all registered tax agents and BAS agents. You can search it at tpb.gov.au/public-register to check our registration or anyone else's. Only registered practitioners may charge a fee for tax agent services.
As registered tax agents we are bound by the Code of Professional Conduct in the Tax Agent Services Act 2009. Among other things we must act honestly and with integrity, act lawfully in your best interests, keep your information confidential, take reasonable care to ascertain your state of affairs and apply the tax laws correctly, and advise you of your rights and obligations. See the TPB's guidance at tpb.gov.au/obligations.
Your side of the engagement: give us complete and accurate information, tell us about anything that affects your tax affairs, keep records that explain your transactions for at least 5 years, and remember that responsibility for the accuracy of your lodgements remains with you as the taxpayer even when an agent lodges for you.
If any event of the kind listed in section 45(1)(d) or (e) of the Determination (such as suspension of registration) ever applies to us, we will advise you in writing within the required timeframes.
The firm publishes the same information, including our full contact details, at supernice.au/tax-agent-information.